Lead Capture & Follow-Up System
Lead Followup - Auto Missed Call Text Back
Any responses texted back will land on the CRM mobile app you'd have on your phone.
Process Summary (example):
Bob calls phone number on website because he's interested in services.
No one picks up.
Normally Bob would get turned off and find another business, but instead he gets a message "Hi this is {location.name}, I saw that we missed your call how can I help?".
Bob is now re-engaged.
How this benefits you:
The best and more reviews you have, the higher you rank on google, and the more business you're going to get.
Review Followup - Getting you more 5 star reviews
The people with the BEST & MOST reviews usually pop up first when searching "(your service) near me"
Process Summary:
Funnel automatically sent out when jobs are set to 'completed'
Funnel asks them to rate the business 1-5 star reviews.
If 4/5 stars -> they are redirected to google maps page
If below 4 stars -> redirected to private feedback form (so not posted. Could go on google maps and leave bad review but doesn't usually happen)
How this benefits you:
The best and more reviews you have, the higher you rank on google, and the more business you're going to get.
Funnel Sent After Job Completion

Private Feedback Form

Post project completion followup - Increasing Referrals/Return Customers
This is an automated system that follows up, asks for referrals & gets return customers.
Process Summary (example):
Every 6 months, 2 months, whatever you want to set it as, previous clients automatically get a text saying
"Hey just wanted to give you a 10% discount for the next time you work with us - just use this coupon code the next time you want to reschedule".This sends them to a scheduling page.
How this benefits you:
The best and more reviews you have, the higher you rank on google, and the more business you're going to get.
This brings you more business.

Lead Capture & Follow-Up System
Lead Followup - Auto Missed Call Text Back
Post project completion followup - Increasing Referrals/Return Customers
Review Followup - Getting you more 5 star reviews