Lead Capture & Follow-Up System
Review Followup - Getting you more 4 & 5 star reviews
The people with the BEST & MOST reviews usually pop up first when searching "(your service) near me"
Process Summary:
Funnel automatically sent out when jobs are set to 'completed'
Funnel asks them to rate the business 1-5 star reviews.
If 4/5 stars -> they are redirected to google maps page to post it publicly
If below 4 stars -> redirected to private feedback form (so not posted. Could go on google maps and leave bad review but doesn't usually happen)
Stats/Benefits
The best and more reviews you have, the higher you rank on google, and the more business you're going to get.
Businesses with over nine recent reviews can generate 52% more revenue than average.
73% of consumers only trust reviews written within the last month.
Funnel Sent After Job Completion
Private Feedback Form
Lead Followup - Auto Missed Call Text Back
Process Summary (example):
So whenever you miss a call, the system instantly sends a text:
'Hi, this is [business name] - looks like we missed your call, how can I help?
The lead stays warm before they've even thought about calling someone else.Any responses come straight through to a CRM app on your phone, so you're just picking up a conversation that's already been kept alive.
Stats/Benefits
62% of calls to small businesses go unanswered
85% of those people don't leave a voicemail. They just call the next person.
Contacting a lead within 60 seconds can increase the likelihood of closing them by 391%
78% of customers purchase from the first company to respond.
Lead Capture & Follow-Up System
Lead Followup - Auto Missed Call Text Back
Review Followup - Getting you more 4/5 star reviews
So between the two - you're capturing leads that would've gone cold, and turning completed jobs into more visibility on Google. Both running automatically in the background.